Fast, Reliable Delivery Across South Africa

At NEXA Audio, we know you're excited to receive your order. That's why every parcel is carefully packed, dispatched promptly, and delivered through our trusted nationwide courier network.

Orders are typically dispatched within 1 business day, and most deliveries arrive within 2–4 business days. Every shipment includes real-time tracking updates, allowing you to follow your order from dispatch through to delivery.

We currently deliver within South Africa only.

Shipping Rates

Order Value	Standard Delivery	Express Delivery	Pargo Collection
Under R500	R60	R99	R45
R500 and Over	FREE	R99	FREE

Shipping costs are calculated and displayed at checkout.

Please note: Free shipping applies to Standard Delivery and Pargo Collection only. Express Delivery is always charged at a flat rate of R99.

Delivery Options

Standard Delivery

Our standard delivery service offers reliable nationwide delivery directly to your door.

Estimated delivery time: 2–4 business days

Express Delivery

Need your order faster? Select Express Delivery at checkout for priority nationwide shipping.

Flat rate: R99

Estimated delivery time: 1–2 business days

Pargo Collection

Prefer collecting your order at a time that suits you?

Select Pargo Collection at checkout and choose from thousands of convenient pickup points across South Africa.

R45 for orders below R500

Free for orders above R500

Once your parcel arrives at your selected pickup point, you'll receive a notification with collection instructions.

Estimated delivery time: 2–4 business days

Why Customers Trust Our Delivery

Orders are typically dispatched within 1 business day.

Real-time tracking is provided on every shipment.

Nationwide delivery is available across South Africa.

Trusted courier and pickup partners are used nationwide.

Reliable delivery performance and customer support are at the heart of every shipment.

We understand that receiving your order quickly and safely is important. Every shipment is carefully prepared and monitored throughout its journey to help ensure a smooth delivery experience.

Our Courier Network

To provide the best possible delivery experience, we use Shiprazor's intelligent logistics platform to select the most suitable courier for your location and delivery requirements.

Our courier network includes trusted partners such as The Courier Guy, RAM, CourierIt, Fastway, SkyNet, DPD Laser, Internet Express, MTE Express, XtraSmile and Pargo.

Using intelligent courier routing allows us to select the courier best suited to your location, order size and delivery requirements, helping ensure fast and reliable delivery nationwide.

Delivery Times

Shipping Method	Estimated Delivery Time
Standard Delivery	2–4 Business Days
Express Delivery	1–2 Business Days
Pargo Collection	2–4 Business Days

Delivery times are estimates and may vary depending on your location. Remote or outlying areas may require additional transit time.

Order Processing

Orders are typically processed and dispatched within 1 business day after payment has been successfully received and your order has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Should there be any unexpected delay with your order, our team will contact you as soon as possible.

Tracking Your Order

Once your order has been dispatched, you'll receive tracking information via email.

Tracking updates are provided throughout the delivery process, allowing you to monitor your shipment in real time from dispatch through to delivery.

Delivery Delays

While we work closely with our courier partners to provide fast and reliable delivery, occasional delays may occur due to circumstances beyond our control, including severe weather conditions, public holidays and peak periods, operational disruptions, industrial action, remote area delivery requirements, or other unforeseen circumstances.

We appreciate your patience should any unexpected delays occur.

Need Assistance?

If you have any questions regarding your shipment, our team is here to help.

Email: sales@nexaaudio.co.za

Phone: 064 685 2566

Please include your order number when contacting us so that we can assist you as quickly as possible.

NEXA Audio (Pty) Ltd

Performance Without Limits